Please take a clear photograph of your package and submit a request via a private inquiry to Customer Service if the item is missing from your package. 

Please take a clear photograph of the wrong item and submit a request via a private inquiry to Customer Service if you received wrong item and need a replacement. 

Some products may have defects despite thorough inspection during the manufacturing process.

In this case, please take a clear photograph of the defects and submit a request via a private inquiry to Customer Service.

We don't offer change of mind exchanges, but customers are eligible for change of mind returns.

If you want to return your order, please submit a request via a private inquiry to Customer Service within 7 days after receiving the item.

In this case, please note that overseas return shipping fees will be charged.